Frequently Asked Questions
Everything you need to know about your OLEADA experience.
What materials are OLEADA products made from?
Our collections are crafted from premium, sustainably sourced Italian leathers and high-quality recycled fabrics, ensuring durability and a luxurious feel while minimizing environmental impact.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that sale items and personalized products are final sale.
Do OLEADA bags come with a warranty?
Yes, all OLEADA handbags include a one-year limited warranty that covers manufacturing defects in materials and craftsmanship from the date of purchase.
How should I care for my leather bag?
To maintain the beauty of your bag, avoid prolonged exposure to direct sunlight and moisture. We recommend using a soft, dry cloth for cleaning and storing it in the provided dust bag when not in use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Afterpay.