Returns & Exchanges
At OLEADA, we want you to be completely satisfied with your purchase. If your new accessory isn't the perfect fit, we offer a 30-day return window for all items in their original, unused condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the item in its original packaging, including all dust bags and protective materials, to ensure it remains in pristine condition during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once our warehouse inspects the item, your refund will be processed within 5-7 business days.